GitHub <> Jira integration for Assignee
S
Syed Ali
Request is to have Unito map Jira profile email to GitHub and then map the assignee when syncing.
For an open source project/repo in Github, assignees have personal and company domain emails in their GitHub profile. I am seeking Unito integration to map Jira user profile email to GitHub profile user email to map assignee field in Jira when syncing issues from Github to Jira.
For example, Github-123 issue is assigned to hushpuppies (contributor) who has hushpuppies@public.com and hushpuppies@private.com emails associated in their GitHub profile. The ticket is assigned to hushpuppies@public.com in Github. However, in Jira, same user's profile is setup as hushpuppies@private.com. When using Unito and sync the tickets from GitHub to Jira, the assignee field does not get matched/mapped.
Request is to have Unito map Jira profile email to GitHub and then map the assignee when syncing.
U
Unito Support
Hi Syed Ali!
While we evaluate this request, we should mention that you can manually associate the emails from your Members and Active Users menu, under the Active Users tab!
In this Active User list, you could find the hushpuppies@public.com Github user and then the hushpuppies@private.com Jira user. By selecting both users and clicking the "merge" button at the top of the page, you can associate the presences in both tools so that the assignees come across even if the users aren't automatically matched together due to their discrepant emails.