Feature requests

Allowing which customer the Zendesk ticket comes from is a fundamental thing for our business and at the moment there is not a solution to bring it as part of the integration.

Users are seeking enhanced integration between Wrike and GitLab that would allow for direct transferring and integration of attachments/files from GitLab into Wrike, more specifically into the comment section of Wrike tasks. The current functionality causes confusion in instances where comments in GitLab have attachments, if this GitLab comment is synced into Wrike comments, GitLab attachments don't appear as tangible files within Wrike comments but instead appear as links/text that cannot be visualized.

Currently, users can only map Zendesk's default statuses (On Hold, Pending, Open, Solved, New) to statuses in other tools (i.e. Jira). In Zendesk, users can now add custom statuses ( https://support.zendesk.com/hc/en-us/articles/4412575841306-Activating-custom-ticket-statuses ), but Unito does not support them. In order to best utilize Zendesk, we'd like the ability to map these custom statuses to other tools in addition Zendesk's default statuses.

When integrating between tools that support attachments, Unito passes a URL to the attachment. When trying to sync attachments to HubSpot, all of my custom properties/fields were marked as incompatible. It would be great if I were able to sync a URL to a custom HubSpot property that can intake a string value. Is that possible?

Supporting recurring events in Outlook would be beneficial to many organizations that rely on them to keep in sync on a regular basis. Since the flow builder limits the date range in which events can be synced, it would be great if recurring events synced within this rolling range.

When adding multiple Jira Cloud instances under the same user, the Tool Selection page only shows the user name, which can be confusing an time consuming if you have a lot of connections.

Monday.com allows users to mirror certain columns (native feature). Unito doesn't currently sync these mirrored columns.

When a multi/single-select field in another tool has values removed, it would be great if Unito could sync those removals to the mapped multi/single-select field in ADO.

Currently, Unito doesn't support syncing Notion's Formula fields; it would be great if this feature could be added.

Original use-case: Allow syncing of edited or deleted comments between Jira and Asana Title update: Support edited/deleted comments in any tool, not only Jira and Asana.